"Increasing numbers of corporations with legacy phone systems are looking for ways to leverage their existing investments as they transition to UC without immediately ripping out and replacing their entire legacy PBX infrastructure," said John W. Combs, Chairman and CEO at ShoreTel. "The ShoreTel 360 Legacy Migration Program allows these companies to reap the benefits of a complete ShoreTel UC solution across the entire enterpriseÂ—even in locations where they are not ready to displace their existing platforms, protecting earlier PBX investments as they migrate to pure IP-based solutions as time and budget permit."
ShoreTel cross-platform solutions have been proven in production deployments with ShoreTel front-ending legacy Nortel, Avaya, Cisco, Ericsson, Fujitsu, Mitel and NEC platforms.
The ShoreTel 360 Legacy Migration Program includes implementation resources for deploying a suite of applications including UC, unified messaging, multichannel contact center, conferencing and collaboration, personalized communications and mobility services, along with enterprise resource management tools. Based on open standards, ShoreTel consolidates and simplifies enterprise-wide communications with coordinated dial plans, trunking services, and employee database management across disparate systems.
ShoreTel supports various deployment models ranging from basic to highly sophisticated, including:
Simple tie-line integration that supports coordinated dial plans and allows the PBXs to hand traffic to each other reducing telecom costs.
Full ShoreTel UC integration where the multi-location enterprise has a mixed environment with ShoreTel at some locations while the old legacy PBXs stay in place at others as part of a planned migration that can occur over time. Every user, across all locations, gets the benefits of the ShoreTel UC experience, abandoning the legacy PBX features while the business salvages the use of the legacy PBX for the desktop phone.
The brilliant simplicity of the ShoreTel cross platform solutions on legacy platforms have already shown positive results in deployments among multivendor customers with limited IT resources. Successful deployments include SEH America, a leading supplier of silicon wafer technologies, which integrated its ShoreTel solutions with legacy Nortel systems now serving over 800 employees on its main campus. "By leveraging ShoreTel's open interfaces, we provide new unified communication applications to our employees as we migrate to a pure IP solution over time," said Kenton Dolan, system administrator at SEH America. "ShoreTel's simplified administration has reduced complexity and support costs immensely. Our employees rave about the new communications applications, resulting in higher productivity, mobility and accessibility."