Call Center Services

Alert Communications Co. of Los Angeles, California

ACCESS of Santa Ana, California

Call Center Inbound Services | Inbound Customer Care and Services

Call center inbound customer and telemarketing services need knowledgeable handling and spontaneity with customers that only experienced and professional call centers can handle.

Let ACCESS Contact Centers sales force assist you in selecting the programs and telemarketing services that best suit your business needs. Our sales representatives are extremely knowledgeable and professional, known for doing their job with enthusiasm. With our experience within the call center industry we have developed numerous templates and scenario studies that best capture and encapsulate your venture concept or meet your business objectives and needs.

Call Us Now for a Free Quote for Call Center Services.

As a business owner you know that an inbound telephone call is a chance to sell a product, service or to capture pertinent data. When it’s done right, these calls sound spontaneous and conversational, but its not. It’s actually a carefully scripted and managed software program plotted out on a computer. ACCESS can assist you in developing your script from greeting to close, or you may choose from a vast array of proven sales orientated templates.

ACCESS consistently looks for the best ways to keep call processing and talk time to a minimum. This is extremely important to all our clients because in this business, time is money!

That is the key! At ACCESS, we never forget that serving your business needs means providing efficient, accurate, and productive Telemarketing services at affordable prices.

Call Us Now at 800-510-0514 or Contact Us for a Free Quote for Call Center Services.

Some of the many call center services we provide are outlined below::

Bilingual Services

Online/Email Order Processing

Order Taking Including Upsells

Direct Website Order Processing

Third Party Verification

Internet Assistance and Services

Dealer Locator/Lead Control

Secure Online Data Delivery (FTP)

Reservations/Event Scheduling

Online Credit Card Authorization

Customer Service Assistance

Immediate Email/Fax Notification

Lead Generation

Surveys

Database Management

Customized Marketing Reports

Overflow/After Hours Service

Product Fulfillment Assistance

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